This Privacy Policy sets out how we collect, use, and protect your personal information when you use our pwr crypto (the “Website”). We are committed to ensuring that your privacy is protected, and we have implemented appropriate technical and organizational measures to safeguard your personal information.
- What information do we collect?
We may collect the following information:
- Personal information, such as your name, email address, telephone number, date of birth, and residential address.
- Financial information, such as your bank account details, credit or debit card information, and transaction history.
- Identification information, such as your passport, driver’s license, or other identification documents.
- Technical information, such as your IP address, browser type, operating system, and device information.
- Usage information, such as your interactions with our Website, pages visited, and preferences.
- How do we collect your information?
We collect your personal information when you:
- Register for an account on our Website.
- Use our Website to conduct transactions.
- Contact us with an inquiry or request for assistance.
- Participate in surveys, contests, or promotions.
- Provide feedback or reviews about our products or services.
- Interact with our social media accounts.
We may also collect your information from third-party sources, such as credit reference agencies, anti-fraud agencies, and publicly available sources.
- How do we use your information?
We use your information for the following purposes:
- To create and manage your account.
- To verify your identity and prevent fraud.
- To process transactions and provide customer support.
- To comply with legal and regulatory requirements.
- To improve our Website and services.
- To send you marketing communications and promotional offers, subject to your consent.
- To comply with our legal obligations.
We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
- How do we share your information?
We may share your personal information with the following categories of recipients:
- Our affiliates, subsidiaries, and related companies.
- Service providers, such as payment processors, fraud prevention agencies, and IT support providers.
- Regulators, law enforcement agencies, and other governmental authorities, as required by law.
- Third parties in connection with a corporate restructuring or reorganization, merger, sale, or transfer of assets.
We will only share your personal information with third parties for the purposes described in this Privacy Policy, and we will take appropriate measures to ensure that your personal information is protected.
- How do we protect your information?
We have implemented appropriate technical and organizational measures to ensure that your personal information is protected against unauthorized access, disclosure, or destruction. These measures include:
- Data encryption and pseudonymization.
- Access controls and password protection.
- Regular security audits and assessments.
- Staff training and awareness programs.
- How long do we keep your information?
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will also retain your personal information for as long as necessary to protect our legitimate interests, such as preventing fraud, resolving disputes, and enforcing our terms and conditions.
- Your rights
You have the following rights regarding your personal information:
- Right to access: You have the right to access the personal information we hold about you and to receive a copy of it.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions such as where we are required to retain your personal information for legal or regulatory purposes.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal information, such as if you contest the accuracy of your personal information or if you object to our processing of your personal information.
- Right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller, where technically feasible.
- Right to object: You have the right to object to our processing of your personal information, where we are relying on a legitimate interest as the legal basis for our processing, and there is something about your particular situation which makes you want to object to processing on this ground.
- If you wish to exercise any of these rights, please contact us using the details provided below.
- Cookies
Our Website uses cookies and similar technologies to improve your experience and to analyze usage of our Website. For more information on our use of cookies, please see our Cookies Policy.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time, in response to changes in our business, legal or regulatory requirements. We will notify you of any material changes to this Privacy Policy by posting a notice on our Website or by contacting you directly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
- Contact us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us. We will respond to your inquiry as soon as possible.